Last updated: September 2026
We respect the privacy of our visitors and are committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and Law No. 133/2011 on the Protection of Personal Data of the Republic of Moldova. This Statement explains how we collect, use, store, and protect your data when you visit and use our website.
1. Who collects your data?
The personal data controller is: SC Creator – Iu. Bors SRL
Registered office / Address: com. Trușeni, str. Calea Trușenilor, 91
Registration number / IDNO: 1002600038422
Contact e-mail: office@creator.md
2. What data do we collect and for what purpose?
We collect only the data strictly necessary to provide you with a safe and optimal experience:
Voluntarily provided data via forms (Name, E-mail, Phone, Message):
– Purpose: To respond to your requests, messages, or questions.
– Legal basis: Your explicit consent (checked before submitting the form) and our legitimate interest in communicating with our clients.
Automatically collected technical data (IP address, browser type, visited pages):
– Purpose: For statistical analysis, website optimization, and security against cyberattacks (spam).
– Legal basis: Consent granted through the cookie banner for statistical trackers and legitimate interest for strictly necessary cookies (security).
3. How long do we keep the data?
We retain your personal data only as long as necessary to fulfill the purposes mentioned above (for example, to answer your requests or provide you with technical/commercial assistance), with a standard retention period of 24 months from the last interaction. The criteria used to determine our retention periods include: the duration required to provide the requested services, the existence of specific legal, fiscal, or accounting obligations (which may require a longer storage period under applicable laws), and the statutory limitation periods for defense against potential legal claims.
4. International data transfer (Moldova and USA)
To ensure the correct and secure operation of the website, we collaborate with trusted technical partners. Therefore, certain data may be transferred and processed outside the European Economic Area (EEA):
– United States of America (USA): We use services such as Google Analytics (for traffic analysis), Google reCAPTCHA (for protection against spam messages), and Microsoft (for secure email routing). These providers apply standard contractual clauses approved by the European Commission to guarantee data safety.
– Republic of Moldova: Data may be stored on our hosting servers or processed by our team located in the Republic of Moldova. Processing is carried out in compliance with equivalent security standards, according to local legislation harmonized with European norms.
These transfers take place only if you have given your consent through the cookie banner or if they are strictly necessary for the execution of a service requested by you.
5. Your rights under the law
As a user, you benefit from all the rights provided by data protection regulations (including GDPR for EU residents). These include:
– Right of access: The right to obtain confirmation as to whether or not your data is being processed.
– Right to rectification: The right to obtain the correction of inaccurate personal data.
– Right to erasure („the right to be forgotten”): The right to request the deletion of your data from our database.
– Right to restriction of processing: The right to request that we limit the way we use your data.
– Right to object: The right to object to the processing of your personal data at any time.
– Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another controller.
– Right to withdraw consent: The right to withdraw your consent for processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, you can send a simple request by e-mail to: office@creator.md.
Right to lodge a complaint: If you believe that our processing of your personal data infringes data protection laws, you have the legal right to lodge a complaint with a competent supervisory authority. You may address the National Center for Personal Data Protection of the Republic of Moldova (CNPDCP) or, if you are a resident of the European Union, the data protection supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
6. Data security
We have implemented rigorous technical and organizational measures (including HTTPS/SSL secure encrypted connections and secure email servers) to prevent accidental loss, unauthorized use, or illegal access to your personal data.